Our Vision

  • Exceed Expectations

Our Mission

  • Provide Exceptional Service

TIU Key Concepts

  • Is this our mission?
  • What is the truth?
  • What is the best for the customer?
  • Loyalty is a two way street

Our Core Beliefs

(What we must do to exceed expectations)

  • Be proactive by anticipating, assessing and analyzing stakeholders’ needs.
  • Respond to all stakeholder initiated needs in a timely and professional manner.
  • Embrace the potential of all stakeholders.
  • Promote collaboration within and outside the organization.
  • Recognize the importance of focused, comprehensive and continuing professional development.  Learning is a lifelong process for everyone.
  • Use resources efficiently and effectively.
  • Communicate and assess the organizational vision, mission, beliefs and goals on a regular basis.
  • Be innovative and visionary in the delivery and expansion of services.
  • Be flexible and accommodating to meeting unique, individual, and organizational needs.
  • Make decisions based on our four key concepts.

Our Core Competencies

(The capabilities we need and must develop)

  • Professional & leadership development services
  • Technical & strategic support services
  • Technology-based data/information delivery services
  • Program & operations management services