TIU Key Concepts

• Is this our mission?
• What is the truth?
• What is the best for the customer?
• Loyalty is a two way street

Our Core Beliefs

(What we must do to exceed expectations)

• Be proactive by anticipating, assessing and analyzing stakeholders’ needs.
• Respond to all stakeholder initiated needs in a timely and professional manner.
• Embrace the potential of all stakeholders.
• Promote collaboration within and outside the organization.
• Recognize the importance of focused, comprehensive and continuing professional development.  Learning is a lifelong process for everyone.
• Use resources efficiently and effectively.
• Communicate and assess the organizational vision, mission, beliefs and goals on a regular basis.
• Be innovative and visionary in the delivery and expansion of services.
• Be flexible and accommodating to meeting unique, individual, and organizational needs.
• Make decisions based on our four key concepts.

Our Core Competencies

(The capabilities we need and must develop)

• Professional & leadership development services
• Technical & strategic support services
• Technology-based data/information delivery services
• Program & operations management services